Frequently Asked Questions

Common questions about IR3 filing, sole trader tax returns, pricing, and how Returnly works

What is Returnly?

Returnly is an online platform that helps New Zealand sole traders prepare their IR3 tax return. We guide you through organising income, reviewing deductible expenses, and preparing a return you can submit to IRD.

Who can use Returnly?

Returnly is designed for NZ sole traders with straightforward IR3 situations. It's a lower-cost alternative to an accountant for people comfortable reviewing their own return.

How do I file an IR3 in New Zealand?

You generally need to organise your income and deductible expenses, complete your IR3 information accurately, review the final details, and submit it to IRD. Returnly helps sole traders prepare this information step by step.

Can a sole trader file an IR3 without an accountant?

Yes, many sole traders with straightforward tax situations can prepare and review their own IR3. Returnly is designed to support that type of self-filing workflow.

Is Returnly a tax agent?

No. Returnly helps you prepare and organise information for IR3 filing. We do not file returns on your behalf. You submit your return directly to IRD.

Does Returnly give tax advice?

No. Returnly does not provide personalised tax advice. For complex situations or specific questions, we recommend consulting a qualified accountant or tax adviser.

Can I edit AI results?

Yes. All AI-extracted income and expenses are for your review. You can edit, add, or remove anything before preparing your return.

What if my tax situation is complex?

Returnly is best for straightforward IR3 returns. If you have companies, trusts, partnerships, or complex overseas income, a qualified accountant may be more appropriate.

How much does it cost?

Start free. Pay only when you're ready to continue, export, or submit. Our pricing is transparent and cheaper than an accountant for simple IR3 returns.

Is my data secure?

Yes. Your data is encrypted and handled securely. Documents are processed and automatically deleted after 30 days. We do not store them permanently.

Does Returnly file directly with IRD?

No. Returnly prepares your return for you to review. You export the PDF and submit it manually via the IRD website.

Can I use Returnly if I'm GST registered?

Returnly focuses on IR3 preparation for sole traders. GST registration adds complexity — please contact us to discuss your situation.

Still have questions?

Our support team is here to help